Contact
Support
Support
Store
Home
Home
Home
Support
FAQ
Products

What types of sensors the USB router R-Idge is compatible with?
Our USB router R-Idge can communicate with any IPv6-based sensors.
For more information about the IPv6 protocol click here.
Do you sell wireless sensors?
An IPv6 development board and various sensors are in preparation.
They will be available in Q3 2012.
I have questions about the products?
Contact us directly via e-mail.
I want to download my product firmware?
I want to configure R-Idge?
You can download the documentation here.
Order, shipping and warranty

I want to make a large order?
Contact us directly by e-mail if you are planning to order a quantity above 100.
How long is the warranty?
Our products have a 1-year warranty. See terms and conditions of use.
Where are you shipping?
You can ordre via our store if you live in the following countries:
France Metropolitaine, Germany, Belgium, Luxembourg and the Netherlands.
For others countries, please contact us
How much are the shipping cost?
The shipping cost depend on the country of destination and the weight of the package.
How can I pay?
We accept secured payment by Paypal and bank transfer.
Technology

What protocol do your products support?
Our products support IPv6 protocol, the most sophisticated Internet protocol.
What are the advantages of the IPv6 protocol?
IPv6 protocol is the last version of the Internet protocol. It has the advantage of having an infinite capacity for IP addresses. more info
Support
If you have any questions, suggestions or issues, please contact us.
Technical Support
Phone: +33 (1) 84 19 06 09
Hours (CET): 9 a.m to 5 p.m
Sales support
Phone: +33 (1) 84 19 06 09
Hours (CET): 9 a.m to 5 p.m